![]() Who is responsible for seeing that any change is implemented and controlled correctly.How you can improve the process after analysing the key data.Who needs to be involved in any improvement discussion.Who is accountable for the breakdown and engaging the process stakeholders for improvement discussions.Who is responsible for the process breaking down.If DMAIC is the approach you are using to improve your organisation, then RACI is how you ensure that methodology is implemented and applied correctly by your employees.Ĭhanging culture is hard, but taking an RACI Six Sigma approach ensures that you can identify: Control the implementation and maintenance of the improvement.RACI and Six Sigma work well together because the Six Sigma methodology of DMAIC (Define-Measure-Analyse-Improve-Control) works best when process roles are identified and carried out to ensure improvement.ĭMAIC is a methodology that supports continuous business improvement by encouraging process stakeholders to: It gives a structure to any change initiative by identifying the key stakeholders in a project so they can capture, share, use and improve the organisations' business processes effectively. Assign new employees to processes and for training of new employees, so that they properly understand their role and responsibilitiesĬreating an RACI Matrix is usually one of the key first steps to implementing a continuous improvement project within an organisation.Document and visually capture the roles and responsibilities which can later be connected to the specific process steps that are being carried out.Assign projects more effectively with process owners, process enforcers and process collaborators all understanding their roles.Organising processes so that nothing is overlooked and every process has ownership - as a by-product, this means that there is less chance of failure.Find overworked employees who are responsible or accountable for too many processes.Most notably, an RACI Matrix is important for process improvement projects, as it enables process roles to be assigned, ensures those whose need to be involved in process changes, are involved and the newly adopted, changed process is properly communicated to everyone who needs to know.Īn RACI Matrix Analysis Can be Used to. How each job role is involved in the process - Responsible? Accountable? Consulted? Informed?Īn RACI Matrix is important because it holds people accountable for processes and ensures that all those that should be involved with a process decision, are properly involved in the process as is properly appropriate.All the job roles involved with that process. ![]()
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